Owner FAQ’s

We have compiled a list of our most frequently asked questions by our owners. If you have a questions or if you are interested in Richardson-Free managing your investment, please feel free to call or email us anytime.

How long will it take to rent my property?
We will recommend a rental rate and terms that we think will attract a qualified tenant. Market conditions vary and we can’t make any guarantees as to when we will get a qualified applicant. Some properties lease immediately, others take longer.  However, we are confident that we will rent your property within a reasonable time.

What is your service area?
We serve the entire Middle Georgia area, including Warner Robins, Bonaire, Kathleen, Centerville, Byron, Fort Valley, South Bibb County, Lizella, and Perry. Please contact us if your property is located outside of this area, we will do our best to accommodate you.

Who holds the security deposit?
The security deposit is held in a trust account by Richardson-Free Realty Inc. Property Management, located at 1271 S Houston Lake Rd, Warner Robins, GA 31088.

How do you market my property?
All of the properties listed with Richardson-Free Realty, Inc. are being advertised primarily online at most major national Real Estate websites. We also use yard signs to advertise your property locally to potential tenants. We analyze each property based on its own unique circumstances to design a specific marketing plan which promotes your property under the most favorable conditions.

How do you screen prospective residents?
One of the most important aspects of making your experience as a landlord rewarding is placing the right tenant in your property. While no one can discriminate on the basis of race, color, religion, gender, age, national origin, or familial status we can make a determination on the basis of credit and rental history.

Once we have an application generated from our marketing efforts we conduct a detailed background check on the applicants. Some applicants can be very deceptive, even to the point of having friends or family members pose as former landlords or employers so that the information sounds good to the landlord conducting the background check.

To reduce the possibility of being deceived by an applicant we use a multi-tiered background check to cross-reference each applicant. Our background checks consist of a detailed credit report, employment verification including sources of other income, tax return information if the applicant is self-employed, and landlord/mortgage payment histories. We also perform a detailed background check on registered sex offenders and criminal background checks. While no background check can eliminate the risk of a problem tenant, our thorough examination of their rental history can significantly reduce your risk.

What do you charge for renting my property?
Our fees include 50% of the first month rent and 10% of the rent amount for each month. The tenant makes all payments to Richardson-Free Realty Inc. Property Management. The security deposit is maintained in Richardson-Free’s trust account. We will deduct our management fee and any other expenses (repairs, etc.) that have been authorized by you and we send the balance to you.

What happens if the tenant doesn’t pay rent?
Rent payments are due on the 1st of each month. In our lease form we give the tenant a 5 day grace period to pay the rent on time with the 5th of each month being the final day to make a rent payment without penalty. On the 6th day our system will automatically add 10% of the rent for any tenants that have not paid yet. 10% will also be added for any late payments by check in person. “Late Letters” and emails are generated and mailed after the 6th.

Does retaining a management company mean I won’t have any problems with my property?
No; if you own rental property then over a period of time you will have problems of one sort or another. Whether the problems are related to maintaining the property or dealing with the tenant there will be problems that need to be resolved. Retaining Richardson-Free Realty, Inc. to manage your property will eliminate some but not all potential problems.

Our experience will help reduce the number of problems related to rental property. Those problems that can’t be avoided must be solved. Our expertise will help reduce the aggravation and potentially higher expenses related to solving these problems. We can’t keep all bad things from happening but we can handle solving the problem for you so that you don’t have to handle it yourself.

How can the tenant pay their rent?
The tenant can pay their rent at our office located at 1271 S houston Lake Rd, Warner Robins, GA 31088 or online using our convenient online payment feature. The tenant can choose between paying their rent with an e-Check (electronic check), a Visa card, AMEX, or a MasterCard. Online payments are subject to fees which are the responsibility of the tenant who chooses this payment option.